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Help Center
FAQ
Getting Started
Curriculum
Orders & Shipping
FAQ
Protective Cuddle Case
Right Content at the Right Time
Troubleshooting
FAQ
General questions
Battery Life
Does AILA Sit & Play have touchscreen interaction?
What can I do in the AILA Control?
How do I charge my AILA Sit & Play?
What is the difference between AILA Sit & Play, AILA Sit & Play Plus and AILA Sit & Play Deluxe?
How to remove paired devices from your AILA?
What to do before you give away, return or send in your AILA Sit & Play for a repair or replacement
How can I use my AILA?
What is the AILA Sit & Play Hedgehog Plush Stuffed Animal Learning Companion?
Does the AILA Sit & Play have a blue light filter?
Which retail store sells the AILA Sit & Play?
Can I repeat a Learning Session on AILA Sit & Play?
What is the Secure Soft Base for AILA Sit & Play?
How do I create an account for the AILA For Parents mobile app?
Can I use my AILA Sit & Play with multiple iOS / Android devices?
What are the three modes of AILA Sit & Play?
What do I do if I receive an error message while updating AILA Sit & Play firmware?
What is Broadcast Mode?
How do I review past Learning Sessions?
Can I install 3rd party apps onto AILA Sit & Play?
Can I power off AILA Sit & Play from the AILA For Parents mobile app?
What happens when the Learning Session ends?
How can my toddler interact with AILA Sit & Play?
How do I update the firmware on my AILA Sit & Play?
How do I send media to my toddler?
What is Lullaby mode?
How do I start a Learning Session?
Can more than one child use the same AILA Sit & Play?
What are the tech specs for AILA Sit & Play?
Is the AILA For Parents mobile app required to use AILA Sit & Play?
How much does the Sit & Play cost? Is there an annual fee associated with streaming content from AILA?
What age group is AILA Sit & Play suited for?
What is the recommended screen time for toddlers?
What are the benefits of Animal Island Learning Adventure (AILA) Sit & Play?
Are there any security measures in place to ensure no one can access my AILA Sit & Play (similar to issues that have been found with devices with a camera)?
Should my toddler have screen time or not?
If I have issues with my AILA Sit & Play, is there a way to get the device repaired?
Are wholesale / reseller opportunities available for pre-schools and other organizations?
Will I get notified when my child’s Learning Session ends?
Where can I learn more about your data and privacy policy?
How do I Check In on my toddler?
Is Wi-Fi required to use AILA Sit & Play?
What is Learning Session mode?
What does the home button do?
How do I pause a session?
Protective Cuddle Case
What is the Protective Cuddle Case for AILA Sit & Play?